Returns & Exchanges

At Hidesign, we stand by the quality of our handcrafted leather goods and offer a seamless 15-day return policy for items in their original condition. If your purchase does not meet your expectations, we are committed to making the return process as smooth as possible.

1

Initiate Request

Log into your account and navigate to 'Order History' to select the item you wish to return and submit a request.

2

Quality Inspection

Ensure the leather product is unused, contains all original tags, and is packed in its signature Hidesign dust bag.

3

Scheduled Pickup

Once approved, our courier partner will arrive within 2-3 business days to collect the package from your doorstep.

4

Refund Processing

After a successful quality check at our warehouse, your refund will be credited to your original payment method within 7-10 days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing